Croatian Tech Support Agent in Greece - Great relocation pack!

How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.

Job Responsibilities:

Troubleshooting any problems clients may have via telephone, e-mail or chat
Provide information about products & Services to the customers over the phone
Escalation and rerouting of the issues to other departments if required to do so

Job Requirements:

Fluent Croatian and English
Technical background/troubleshooting skills & familiarity with technology
Adaptability to fast-paced work environments
Customer oriented approach that is capable to match the brand’s reputation
General technical/troubleshooting skills and a natural curiosity-driven personality

Benefits:

Excellent Salary
Flight ticket provided to Athens
Taxi pickup service from the airport
2 weeks free hotel accommodation (breakfast included)
Free Greek language courses
Monthly performance bonus
175% day salary if work on Sunday or Greek holidays
Overtime paid
2 extra full salaries paid per year (pro rata)
Training provided (paid)
International working environment
On-site canteen (discounts for employees)
Welcome event
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