Dealing with Angry Customers
In this article, we give you advice on what to do when dealing with irate customers, including tips, examples and personal guidance to turn the difficult interaction around.
It happens on a regular basis! Angry customers express their frustration by aiming their complaints at staff members...
You're Fired! How to Handle Getting Fired.
Getting fired, unfortunately, can happen to the best of us. It can happen even when it's not your fault. For instance, there could be a personality conflict between yourself and your supervisor.
Or, your idea of what the job was going to be like might differ from what management was thinking....
The best and worst way to start an e-mail
Figuring out how to start an email can be a real challenge.
"Many people have strong feelings about what you do to their names and how you address them," Barbara Pachter, a business-etiquette expert, tells Business Insider. "If you offend someone in the salutation, that person may not...
What successful people ask job candidates during interviews
Many of the most successful people have gotten job interviews down to a science.
They're not in the habit of wasting time with dumb or irrelevant queries.
In fact, they often have one favorite go-to question they like to ask. This typically reveals everything they need to know about a job...
A 'dream job' is a myth — here's what you should pursue instead
We're told to follow our dreams, pursue our passions, and be extraordinary. But what if we haven't yet figured out what we're meant to do?
We millennials were told we can be anything we want. Unfortunately, that unlimited encouragement also can feel a lot like pressure.
We...
